I cannot run Kindle for PC on my Windows 7
I was kind of excited to hear the news of Kindle for PC since the global version of Kindle is not supported here in Korea. At first, I installed it on my WinXP at the lab, and it worked out fine as expected.
Then, one of my friend who tried to install the app told me that he could not run the app after the installation. Honestly, I thought there must be something he’d done wrong.
But you know what? The Kindle app for PC doesn’t run on my Windows 7 Professional!
I googled it for some while, but could not find the solution, or even the people complaining about the problem.
At first, I thought probably the visual studio I installed might affected, but I haven’t installed it yet on my new Windows 7. (then should I install the VS?)
I have no idea what to do now, but I won’t stop trying to solve this. I will post if I find any solution or walk-around.
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2010.02.01
Well, pangs kindly let us know that the problem was due to the Office IME and told us that switching to the Microsoft IME at the control panel would help. I checked his message and tried like a month ago and it really worked. Thanks pangs!!
So this may not be the clean solution, but still this works just fine for me.
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2009.12.24
오스카(Oscar) kindly shared his experience with the Kindle For PC problem. He had Windows 7 64bit RTM and could not run Kindle For PC. But when he removed Office 2007, to install 2010 Beta, he could run the kindle application. (He said he needed a reboot after the removal.)
I haven’t had a time to remove and reinstall Office, but I would test it soon, and let you know if it worked.
–
So, I did uninstalled Office 2007(Korean) and TADA!!!! kindle ran fine. (even though somehow it didn’t download my books)
But right after I installed Office 2007 again, Kindle for PC began to make the same error.
Since I cannot work without Office, the kindleForPC problem is still existing, and not solved yet, unless you don’t use Office at all. (Or probably Office 2003 is enough)
——-
2009.11.15
After I installed visual stuio 2008, I tried the debug option, and, as expected, I could not find any information from the assembly code. BUT after I closed the debugging program, the kindle was loaded normally. (But if I have to do this every time, it would be quite annoying.)
So far, I could not find any report/article with the same problem. But I am not the only one, cause one of my lab people (the only got the windows 7 installed on his laptop) has the same problem.
So, right now, my guess is the problem is related to the programs installed on the windows 7, and one of those which installed by the Korean websites. (damm activex!!) My guess is one of the DRM program interferes the kindle.
——-
Amazon kindly sent me an email advertising the KindleForPC, and that reminded me my situation.
The below is the application error log on the system. (I’ve re-installed the app for several times already.)
So, the kindle for pc is somehow crashing the ntdll.dll with the exception code: 0xc0000374.
Same here. Windows7 Korean version.
This thing crashes every time. I thought it was due to my new OS (Win7 64bit), I guess not.
Please keep it up and post, if something comes along.
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zingle Reply:
December 18th, 2009 at 10:49 am
I will! I still got the kindle icon on my background to remind me. But kinda amazed that there’s no buzz for this. I will post if anything new comes up.
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저도 동일한 문제(Windows 7 64bit RTM에서 실행 불가)를 겪고 있었는데, Office 2010 Beta를 새로 깐다고, 기존의 Office 2007을 지우고 나니(제거 후, 리붓), Kindle for PC 가 정상적으로 동작합니다. 좀 이해가 안 되긴 하지만, 한 번 확인해보심이…
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zingle Reply:
December 23rd, 2009 at 11:07 am
아… 그런가요? 한번 집에가서 시도해 봐야겠네요. 감사합니다.
그런데 그게 문제면 어떻게 하죠? office를 안쓸 수도 없고..
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zingle Reply:
December 24th, 2009 at 10:19 pm
Office 2007을 지우면 킨들이 되는데, 다시 깔면 여전히 안되네요. 어떻게 하면 쓸수 있는지는 알았지만, 오피스를 안쓸수는 없으니까 아직 문제가 해결되었다고 할수는 없겠습니다. ^^
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오피스 Reply:
December 29th, 2009 at 8:40 am
저도 같은 문제를 겪고 있었는데 우연히 여기를 보고 한글오피스2007을 모두 지운 후에 영문 office 2007 (enterprise edition)을 깔고 킨들을 설치했더니 정상적으로 돌아갑니다. 아마 한글오피스 때문에 이 문제가 발생하는 것 같습니다.
OS는 한글비스타 위에 windows 7 ultimate을 깔았습니다.
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zingle Reply:
December 29th, 2009 at 5:26 pm
아 그렇군요. 다른데서는 아무런 에러 보고가 없는 것 같아서 혹시 한글 Office 때문이 아닐까 싶었는데, 역시 그랬나 봅니다.
저 같은 경우는 현재 영문 office를 구할 수 있는 방법은 없는지라…. 어쩔수 없이 킨들은 아이폰과 연구실 컴에서만 써야할 것 같네요. ^^
좋은 정보 감사드립니다.
오피스의 ime 2007 때문에 생기는 문제입니다.
제어판에서 한국어 입력기를 microsft 입력기로 변경하면 해결됩니다.
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zingle Reply:
January 11th, 2010 at 10:24 am
아 그렇군요. 몇 일전에 보내주신 코멘트를 봤음에도 아직 확인을 못해봤네요. (하지만, 말씀하신게 맞을 것 같아요. )
좋은 정보 주셔서 감사합니다~
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Hi, zingle.
I am japanese, and I had a same probrem as you on windows 7 japanese version.
Thank you for your advice.
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zingle Reply:
February 1st, 2010 at 1:51 pm
niioka, I am glad that this post helped you. But I wonder if you could read the advice from Pangs right above your comment. pangs pointed that by changing your IME to Microsoft IME(the default one before you install the Office IME) would solve the problem, and it worked fine with my laptop.
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This really helps! Thanks a lot.
I got the same problem and I solved it by changing IME on 제어판 as instructed.
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zingle Reply:
February 2nd, 2010 at 10:20 pm
I’m glad that this one helped you. But I guess the credit should go to pangs and others.
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pangs solution works!
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